Branch Manager C - Westwood, NJ

Columbia Bank • Westwood, NJ

5h • Onsite

About The Position

The Branch Manager C manages a branch office with deposits less than $50 million. This role involves promoting the expansion of existing business relationships and developing new business, extending credit to businesses and individuals within lending authority, and overseeing the daily operations of the branch. Key responsibilities include staff supervision, maintaining security procedures, and resolving routine and complex problems. The manager is expected to direct branch activities to promote the growth of the Bank, call on clients, represent the Bank at community functions, and maintain current awareness of all Bank products and services for cross-selling. They also process and underwrite home equity and installment loans, ensure adherence to regulations, and manage staff through scheduling, performance appraisals, and training. Additionally, the manager assists customers with transactions, resolves problems, approves overdrafts, and stays informed about economic characteristics and financial industry trends.

Requirements

• Over 10 years of branch banking experience
• The ability to effectively develop business within your market area with proven results of successfully meeting individual and branch goals.
• Active participation in community activities and service organizations.
• Effective management skills; ability to motivate and coach employees, substantiate recommendations for salary increases and promotions, ability to discipline as needed.
• Thorough knowledge of Retail Banking operations including the responsibility for all Branch reports and the security of the Bank’s assets.
• Completed the Management Development Core – In-House Curriculum.
• Ability to participate in branch manager’s meetings, seminars and any other educational activities deemed necessary.
• Ability to deal effectively with customers and all levels of Bank personnel.
• Excellent verbal and written communication skills.
• Excellent organizational, follow-up and time management skills.

Nice To Haves

• A BA or BS in Business Administration, Finance or Accounting is preferred.

Responsibilities

• Directs branch activities to promote the growth of the Bank through management’s goals.
• Calls on existing clients to maintain customer base and perspective new clients in person and over the phone.
• Follows-up on leads and conducts cold calls.
• Maintains log of all sales calls, visits, and their outcomes.
• Represents the Bank at various civic and community functions to further enhance the image of the Bank and to develop additional business.
• Maintains a current awareness of all Bank’s products and services to promote and cross sell to new and existing customers.
• Extends credit to businesses and individuals within lending authority.
• Works with existing customer base and potential new clients to solicit lending business.
• Processes and underwrites home equity and installment loans.
• Refers customers to other lending personnel or meets with customers after conferring with lending area.
• Works with customers and lending department to process loans.
• Oversees daily branch operations.
• Exercises control of office functions including implementation of new policies and procedures.
• Maintains security controls to protect against fraudulent activities and minimize risk and exposure.
• Ensures adherence to all federal and state regulations.
• Keeps staff up to date with changes to regulations (state, federal or Bank guidelines).
• Maintains a current knowledge of all Bank products and services and informs staff of changes.
• Exercises the usual authority of a manager including, scheduling, performance appraisals, salary recommendations, training, or discipline.
• Assists customers in the branch with all types of transactions.
• Works with customers requiring complex transactions.
• Resolves any problems that may occur in the branch.
• Approves overdrafts and uncollected items within approved limits.
• Maintains an awareness of economic characteristics within market area.
• Uses information to maintain quality service.
• Informs senior management of any significant changes.
• Maintains a current knowledge of trends and changes within the financial industry.
• Participates in various branch administration meetings and conducts meetings with branch personnel.
• Assures all reports of branch operations are prepared accurately and within established time schedules.
• Performs other job related duties as assigned.

Benefits

• Medical, Dental, Vision and Rx which are contributory.
• Bonus programs.
• Employee Stock Option Program (ESOP).
• Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D).
• Paid Time Off (PTO) which includes Personal and Vacation Time.
• Paid Sick Time.
• Bank Holidays.
• Employees may participate in the 401k program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager