Branch Lead

Industrial Finishes•Boise, ID

6d•Onsite

About The Position

The primary purpose of this invaluable position is to oversee day-to-day branch operations and completion of daily tasks. You will provide product expertise and technical assistance to customers, perform duties related to inside sales, and a multitude of other duties to include warehouse functions. Product knowledge and technical understanding comes with time, and you'll have strong support from our crew, sales team and vendor reps to help you along the way. Join a team that values a family-oriented and supportive atmosphere where collaboration and teamwork are at the forefront. We prioritize maintaining a healthy work-life balance and are looking for a candidate who embodies humility, a hunger to learn, and a collaborative spirit.

Requirements

1 to 2 years of industry experience in tinting paint and counter sales
High school diploma or GED
Strong communication, problem-solving, and interpersonal skills
Ability to make informed decisions and handle customer interactions with professionalism
Maintaining confidentiality
Exercising good judgment
Taking pride in your work
Standing most of the day
Lifting up to 50 lbs.
Working with hazardous materials and fumes
A business-like appearance
Computer proficiency

Responsibilities

Lead department employees by fostering positive relationships to ensure effective and efficient job performance, including timely delivery, shipping, receiving, and order pick-up.
Manage transportation services, material handling, scheduling, and inventory tasks, ensuring proper packing, unpacking, and stocking of items across various storage areas.
Oversee the delivery process to guarantee accurate, complete, and on-time customer deliveries.
Enforce company policies related to customer service, shipping, purchasing, receiving, and pick-up to maintain smooth operations.
Delegate tasks related to inventory accuracy, cycle counts, showroom stocking, and inside sales, while assisting with credits, billing, and quoting prices.
Proactively engage with customers to promote products, provide technical assistance, and handle complaints or issues efficiently.

Benefits

Competitive pay
Medical
Dental
Vision
HSA & FSA
401(k) eligibility the first of the month following 90 days of employment with employer match
Profit Sharing after one full year of employment
Accrue 2+ weeks of PTO in the first year of employment
Paid holidays
Employer paid life insurance
Short-term and long-term disability
Employee Discounts
Educational Assistance Program