Branch Lead

CCFBank•Blue Earth, MN

2d•Onsite

About The Position

We are looking for an innovative leader to guide our branches to new heights. This is a fast-paced, interactive position with CCFBank, a successful financial institution with locations throughout Wisconsin and Minnesota. If you’re a visionary with a passion for leadership, we want you! As a Branch Lead, you will play a pivotal role in driving sales growth, building a high-performing team, and ensuring exceptional customer experiences. We are looking for a candidate with outstanding leadership skills, a strategic mindset, and a proven track record in sales. The ideal candidate must display poise and have an engaging, empathetic communication style to achieve success in this job. Someone in this role must have a sincere appreciation for people. They should be comfortable selling their ideas, whether that's a new process within the organization or a new product or service in the market. This job focuses heavily on working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines. It requires an effective communicator: someone who is able to motivate others while understanding and responding to their needs and concerns. The person in this position must be friendly and genuinely interested in the needs of others, whether that's managers, team members, customers, or the company itself. This person must have a persuasive, teaching-oriented mindset and be able to easily communicate the company's policies, programs, and systems. Expect a faster-than-average pace of work for this position.

Requirements

Proven experience in a leadership role with a strong focus on sales and customer excellence.
Exceptional communication and interpersonal skills.
Associate’s Degree in accounting, finance, or related field
Four (4) years of lending in consumer and/or consumer real estate may be considered in lieu of the degree.
Three (3) years of experience in the financial services industry
Three (3) years of experience working in sales or customer service

Nice To Haves

Two (2) years of supervisory experience.

Responsibilities

Develop and execute strategic sales plans to achieve and exceed branch targets.
Identify market opportunities, analyze trends, and drive innovative sales initiatives.
Lead, mentor, and inspire a team of sales professionals.
Foster a positive and collaborative team culture, providing coaching and guidance to help team members achieve their full potential.
Ensure the delivery of excellent customer service by understanding customer needs, resolving issues, and maintaining strong customer relationships.
Strive for customer satisfaction and retention.
Oversee branch operations, ensuring efficiency, accuracy, and compliance with company policies.
Monitor inventory levels, manage budgets, and optimize resources.
Performs other duties as assigned.