Branch General Manager - Bench (West II Division)
About The Position
As the Branch General Manager (BGM), you will be a key member of the leadership team, coaching and training associates, delegating, following up on daily tasks, managing performance, and ensuring adequate department coverage managing the daily operations of the Branch. This role includes building and supporting a branch culture, in partnership with key stakeholders, that is aligned to the Lowe’s mission and behaviors where employees are engaged and inspired. This leader is also responsible for maintaining a strategic view of branch talent needs, recruiting, and developing talent. The Branch General Manager drives the execution of operations strategies, analyzing relevant data to inform branch specific strategies, supporting customer service, proactively addressing branch needs, and acting as the Lowe’s brand ambassador for the community. In this role, the BGM is responsible for hiring, training, coaching, motivating, and driving engagement of warehouse, driver, and branch associates. In addition, the BGM partners with sales teams in the field and the support team members to achieve business goals. The BGM manages the flow of products both in and out to provide the highest level of customer service. The BGM also works closely with cross-functional partners in HR, Asset Protection, and Sales to execute the Lowe’s Pro Supply business strategy within his/her Branch.
Requirements
- 5 years of experience in leading Associates in warehouse, distribution center or large retail environments
- Minimum of 3 years of experience managing P&L
- Experience building and maintaining cross-functional relationships in a matrixed environment
- Experience with software applications such as Microsoft Office and/or a Warehouse Management System
Nice To Haves
- Experience in recruiting, developing and retaining effective teams.
- Experience in managing resources, time and budgets
- Experience in working cross functionally, identifying, and resolving significant process improvement opportunities.
- Experience taking a lead role in a corporate-led initiative or leadership experience in another Lowes Supply Chain network facility.
- Bi-lingual skills, if applicable to the facility
Responsibilities
- Influences overall business results by building and maintaining cross-functional partnerships with Human Resources, Safety & Asset Protection, Sales and Support Teams
- Actively identifies barriers to performance and uses available cross-functional resources to help diagnose issues and remove barriers
- Leverages financial reports and business data to support decisions that positively impact key branch metrics
- Creates a climate that supports training and development by identifying employees' training needs, supporting enterprise-wide and branch-level training initiatives, removing obstacles, and providing access to developmental resources
- Promotes continuous improvement by seeking feedback and addressing opportunities on own leadership and performance
- Hiring, training, coaching, motivating, and driving engagement of warehouse, driver, and branch associates
- Partnering with sales teams in the field and the support team members to achieve business goals
- Managing the flow of products both in and out to provide the highest level of customer service
- Working closely with cross-functional partners in HR, Asset Protection, and Sales to execute the Lowe’s Pro Supply business strategy within his/her Branch
Benefits
- Optional Employee Stock Purchase Plan
- Matching 401k plan
- Discretionary and profit-sharing bonuses
- Paid time off for vacations, holidays and sick time
- Access to top-tier medical, dental and vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
