Branch General Manager - Bench (North Division)

Lowe's Companies, Inc.•Laurel, MD

3d•Onsite

About The Position

The Branch General Manager (BGM) is a key member of the leadership team responsible for managing the daily operations of the Branch. This role involves coaching and training associates, delegating tasks, managing performance, and ensuring adequate department coverage. The BGM is responsible for building and supporting a branch culture aligned with Lowe’s mission and behaviors, fostering employee engagement and inspiration. This leader also maintains a strategic view of branch talent needs, focusing on recruiting and developing talent. The Branch General Manager drives the execution of operations strategies, analyzes data to inform branch-specific strategies, supports customer service, proactively addresses branch needs, and acts as a Lowe’s brand ambassador in the community. This is a bench role, requiring relocation throughout the North Division (IL, MI, OH, IN, VA, MD, PA, MA).

Requirements

5 years of experience in leading Associates in warehouse, distribution center or large retail environments.
Minimum of 3 years of experience managing P&L.
Experience building and maintaining cross-functional relationships in a matrixed environment.
Experience with software applications such as Microsoft Office and/or a Warehouse Management System.
Must be relocatable throughout the North Division (IL, MI, OH, IN, VA, MD, PA, MA).

Nice To Haves

Experience in recruiting, developing and retaining effective teams.
Experience in managing resources, time and budgets.
Experience in working cross functionally, identifying, and resolving significant process improvement opportunities.
Experience taking a lead role in a corporate-led initiative or leadership experience in another Lowes Supply Chain network facility.
Bi-lingual skills, if applicable to the facility.

Responsibilities

Hiring, training, coaching, motivating, and driving engagement of warehouse, driver, and branch associates.
Partnering with sales teams and support team members to achieve business goals.
Managing the flow of products in and out of the branch to provide the highest level of customer service.
Working closely with cross-functional partners in HR, Asset Protection, and Sales to execute the Lowe’s Pro Supply business strategy.
Influencing overall business results by building and maintaining cross-functional partnerships with Human Resources, Safety & Asset Protection, Sales and Support Teams.
Actively identifying barriers to performance and using available cross-functional resources to diagnose issues and remove barriers.
Leveraging financial reports and business data to support decisions that positively impact key branch metrics.
Creating a climate that supports training and development by identifying employee training needs, supporting enterprise-wide and branch-level training initiatives, removing obstacles, and providing access to developmental resources.
Promoting continuous improvement by seeking feedback and addressing opportunities on own leadership and performance.

Benefits

Optional Employee Stock Purchase Plan
Matching 401k plan
Discretionary and profit-sharing bonuses
Paid time off for vacations, holidays and sick time
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Flexible spending accounts
Health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity leave
Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards