Branch Director, Home Health (RN or PT)
About The Position
The Branch Director assumes responsibility for managing the day-to-day branch operations to ensure the following: operational efficiencies, quality of patient care, regulatory compliance, support of business development & patient base growth, achievement of key performance indicators, and people management/development. The Branch Director supervises the branch/clinical staff. Direct responsibility of ensuring the branch meets applicable Federal, State, and local laws regarding the certification and licensure process at all times. Responsible for long-range planning, fiscal viability, and quality of care provided by the branch. Recruits, interviews, and hires staff, and monitors quality care and organizational performance. The branch director serves as the operational leader collaborating with clinical staff, and branch administrators to coordinate patient care activities, and holds accountability for the continuity, appropriateness, and quality of services delivered.
Requirements
- Be a registered nurse or physical therapist, and meet any applicable state specific requirements.
- Have experience in health service administration, with at least 2 years of supervisory or administrative experience in home health care or related health care program (e.g., hospice, hospital, assisted living).
- Possess an active, unencumbered Registered Nurse (RN) license or Physical Therapy (PT) license in the applicable state.
- Experience working in a home health or hospice care environment is required.
- Management and people leadership experience is required.
- OASIS experience is required.
- Understanding of federal, state, and local regulations governing home health agency operations.
- Experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
- Competent in utilizing quality improvement monitoring and reporting tools and methodologies.
- Background in fiscal management, including oversight of profit and loss (P&L) statements, ideally within a home health care setting.
- Must have a valid state driver's license and automobile liability insurance to support travel requirements, including visits to patient homes and attendance at business-related events as needed.
- Ability to drive in various weather conditions.
- Availability during all operational hours and participation in professional service activities
Nice To Haves
- Demonstrated ability to oversee multi‑million‑dollar budgets is preferred.
- Demonstrated experience using Electronic Medical Record (EMR) platforms, with Homecare Homebase (HCHB) is preferred.
Responsibilities
- Oversee branch day-to-day onsite operations, ensuring efficient, productive, and organized office functions that support a safe and compliant work environment aligned with company policies and local regulations.
- Monitor financial, clinical, and operational leading and lagging indicators, managing to budget, and partnering with Finance and Operations leadership to establish and achieve revenue and budget goals.
- Collaborate with the Market Executive of Operations (MEO) to develop and implement strategic branch plans, performance action plans, and budgets that align with organizational objectives.
- Partner with Sales to deliver growth strategies, working closely with Sales Directors and Account Managers to meet budgeted admission goals and participate in marketing initiatives.
- Partner with Clinical leadership to drive optimal patient outcomes, recognizing and supporting clinical leadership to enhance service delivery and care quality.
- Ensure compliance with clinical quality standards and operational process adherence, including oversight of chart audits, timely billing, and continuous quality improvement initiatives such as quarterly committee meetings and patient satisfaction reviews.
- Hire, train, and manage Clinical Managers and back-office associates, providing ongoing supervision, support, and development to promote effective performance and high-quality care delivery.
- Oversee branch associate engagement, fostering a positive and safe work environment that promotes retention, productivity, and alignment with organizational values.
Benefits
- Day-1 Benefits
- PTO + Paid Holidays
- 401(k) with Company Match
- Disability & Life Insurance
- Wellness/Financial Programs, EAP Resources & Personalized Healthcare Navigation (at no cost)
- Career Growth & Education Support
- Work-Life Balance & Leave Programs
- medical, dental and vision benefits
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
