Multi-Location Branch Customer Service Specialist

Sherwin-Williams • Woodstock, ON

3d • Onsite

About The Position

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Branch Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. The individual selected for this role will be expected to work at stores #767670, located at: 387 Norwich Ave, Unit 1, Woodstock, ON N4S 3W4 and #761007 located at: 925 Ontario St Unit 1B, Stratford, ON N5A 6W5.

Requirements

• Work at stores #767670, located at: 387 Norwich Ave, Unit 1, Woodstock, ON N4S 3W4
• Work at stores #761007 located at: 925 Ontario St Unit 1B, Stratford, ON N5A 6W5

Responsibilities

• Determine customer needs
• Answer customer questions about Sherwin-Williams products
• Recommend the right solutions
• Promptly resolve any customer concerns
• Ensure maximum client satisfaction
• Stay up-to-date with product features
• Maintain the high quality and visual standards of the products and store
• Achieve excellent customer service
• Consistently meet the store’s sales goals

Benefits

• Rewards
• Benefits
• Flexibility to enhance health and well-being
• Opportunities to learn
• Develop new skills
• Grow contribution
• Inclusive team
• Commitment to communities
• Retirement plans
• Health care
• Total well-being
• Daily commute support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed