Branch Customer Service Representative - Shakopee, MN
Military Spouse Corporate Career Network•Shakopee, MN
•Onsite
About The Position
Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth.
Requirements
- Required skill set, education requirements, and experience
Responsibilities
- Greet, service, and support members by promoting and selling membership, travel products, select banking products, and other ACG offerings.
- Generate leads, share travel and insurance specials, provide travel information, and conduct outbound promotional calls for insurance and travel products.
- Respond to member inquiries, help resolve complaints, and refer complex questions or concerns to senior staff, agents, or management when appropriate.
- Process payments for insurance policies, travel products, tickets, and travel money products while handling remittance/depository transfers and balancing the cash drawer.
- Provide administrative support to travel and insurance sales staff during peak periods and participate in office activities that support branch goals.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
