Branch Customer Service Associate

Orange County Library System•Orlando, FL

2d•Onsite

About The Position

The Orange County Library System is a learning organization whose mission is to add to quality of life – not only for our customers, but also for our staff. At OCLS, you’ll find staff who are dedicated to serving the community and cultivating an environment where everyone is welcome. We offer growth and development opportunities, competitive pay and benefits, and a healthy work-life balance. The ideal candidate is seeking a fun and rewarding work environment, is fulfilled by being part of a diverse organization that changes lives and positively impacts the community, and is service-focused, successfully building positive relationships with external and internal customers alike. They can communicate effectively, work independently, and enjoy contributing to the accomplishment of team goals. This role provides equal access to library materials, services, and events to people from all walks of life and interests, assisting customers and contributing to community engagement in learning, exploration, and creation.

Requirements

Service focused
Ability to build positive relationships with external and internal customers
Effective communication skills
Ability to work independently
Ability to contribute to team goals

Responsibilities

Provide equal access to library materials, services, and events to people from all walks of life and interests.
Assist customers and contribute to the community engaging in amazing experiences and opportunities to learn, explore and create the best versions of themselves.