Branch Coordinator

MAINSCAPE INC • Honolulu, HI

2d • $55,000 - $80,000 • Onsite

About The Position

To perform a wide variety of administrative functions related to managing customer accounts and administration of office operations. This includes communication with customers, acknowledging and entering customer requests, creating and activating contracts, and various HR functions. The Branch Coordinator is also responsible for communication and coordination of work with all relevant departments to ensure job completion and customer satisfaction.

Requirements

• Must be at least 18 years of age
• Ability to accurately and consistently complete all required paperwork
• Demonstrate strong initiative with ability to work with limited supervision
• Demonstrate administrative organizational skills
• Prioritize and multi-task in a fast-paced environment
• Adhere to company policies, standards and safety guidelines
• Work with other employees as a team
• Demonstrate strong communication skills to interact with customers as necessary
• Knowledge of all areas of office administration such as copying, faxing, emailing, filing, etc.
• Knowledge of regulations specific to your region
• Proficient with computer software programs including Word, Excel and Outlook
• Knowledge of general industry safety guidelines
• Knowledge of Mainscape Standards of Excellence
• Effective oral and written communication skills
• Strong reading comprehension
• Excellent problem solving and critical thinking skills
• Employee may not have missed any days of work, unexcused by supervisor, within the previous 6 months.
• Employee has arrived before or at the time set by their Supervisor every day within previous 6 months.
• Employee has arrived to work in clothes fitting the Mainscape dress code policy every day within previous 6 months.
• Employee must have completed training for all applicable service categories
• Employee has demonstrated the ability to perform all essential job responsibilities and duties listed above.
• Employee must have the recommendation of their Supervisor to advance to the new position.

Nice To Haves

• Twelve (12) months of previous customer service experience in landscape or similar industry

Responsibilities

• Managing customer accounts
• Administration of office operations
• Communication with customers
• Acknowledging and entering customer requests
• Creating and activating contracts
• Performing various HR functions
• Communication and coordination of work with all relevant departments to ensure job completion and customer satisfaction

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed