Branch Clinical Manager (RN) Home Health
About The Position
We are fixing US healthcare by building an AI-native physical care platform, starting with home health. We’ve built one of the best AI teams in the world (from Character AI, Scale, Palantir, Citadel, Jane Street) and paired them with a team of healthcare veterans to build a new type of healthcare company: one that delivers care at the speed of an AI company. We have created an opportunity for home health branch clinical leadership to be free from high-volume, process-intensive back-office functions with centralized support. This allows our Clinical Managers to have full focus where it matters most: active clinical oversight, enhanced skills training and development, and driving systems and behaviors that keep patients safe and out of the hospital. Our technology also eliminates administrative burden so that clinicians can focus on what they were trained to do: deliver excellent patient care.
Requirements
- Active RN license, valid in Michigan
- Home health leadership experience, minimum 1 year
- Ability to coach, mentor, and train clinical staff across skill levels
- Strong clinical judgment and a structured approach to prioritization and escalation
- A strong sense of personal accountability. You own clinical outcomes through your clinical staff
- Ability to communicate clearly across clinical and operational teams
- Willingness and ability to be present onsite at the branch as an active clinical leader
Nice To Haves
- Experience opening or scaling a new branch or market
- Experience partnering closely with operations teams to prevent service failures
- Experience leading new hire clinical orientation and skills validation programs
Responsibilities
- Own Clinical Execution for Your Branch
- Provide direct clinical guidance to clinicians as needed
- Respond to clinical calls (patients, caregivers, providers) and identify actions needed with appropriate clinical judgement
- Monitor daily on-call events to identify urgent patient status changes
- Conduct real-time evaluation reports from assessing clinicians to identify immediate patient needs, ensure care plan is complete, provide guidance for visit utilization, and follow up on verbal plan of care approval to ensure physician orders are timely and complete
- Complete transfer reviews daily to assess hospitalized patients including root cause analysis and action planning as needed for areas of improvement
- Review high-risk patients and coordinate proactive intervention to prevent avoidable events
- Lead and Develop Field Clinicians
- Coach clinicians on clinical reasoning, visit planning, patient education, and documentation quality
- Address performance issues quickly and fairly, including structured improvement plans when needed
- Lead new clinician orientation and skills validation to ensure competency before independent deployment
- Build your own clinical team as the branch grows
- Lead Quality & Compliance
- Own branch survey readiness: documentation quality, clinical compliance, and field staff preparedness
- Track HHCAHPS results and quality KPIs, identify trends, and implement coaching or process changes
- Partner with our centralized Quality Assurance team on documentation accuracy and OASIS review
- Perform field supervisory visits covering infection control, safety, compliance, and clinical skills
- Be the Escalation Leader
- Make calm, decisive escalation decisions for high-risk patients, safety concerns, and incidents
- Coordinate with leadership on sensitive patient situations, hospitalizations, and quality investigations
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What This Job Offers
Job Type
Full-time
Career Level
Manager
