Branch Banking Management Trainee

Central Pacific BankHonolulu, HI
Onsite

About The Position

The Branch Banking Management Trainee participates in a comprehensive development program designed to prepare them for a branch management role. Upon successful completion, trainees will be equipped to perform sales, service, and operational functions in a branch environment. Trainees will work on complex assignments, often taking on leadership responsibilities. The role demands sound judgment, adaptability, and initiative to navigate challenges and support branch success.

Requirements

  • 1+ year(s) of demonstrated success in sales and customer service.
  • 1+ year(s) of branch operations experience or successful completion of teller and new account certification within 6 months of hire.
  • High School Diploma or equivalent required.
  • 2+ years of branch/bank operations experience and sales of retail financial products.
  • 1+ year(s) of experience explaining credit products, accepting/closing consumer and business loan applications.
  • Bachelor’s Degree from an accredited university. Relevant work experience may substitute for the degree requirement.

Responsibilities

  • Assisting in the management of an assigned portfolio of High-Value Clients (HVC) to strengthen and maintain customer relationships.
  • Identifying customer banking needs and recommending appropriate products and services.
  • Referring customers to specialists when necessary.
  • Meeting operational, cross-sale, and referral goals.
  • Supporting the branch management team with coaching and development activities.
  • Opening a full range of consumer and business deposit and loan products.
  • Accepting and closing secured and unsecured consumer and scored business loans, as well as personal lines of credit.
  • Achieving certification to accept and close home equity lines of credit and loans.
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