Branch Banker - Hindi or Mandarin Speaking

First Utah Bank•Salt Lake City, UT

1d•Onsite

About The Position

Branch Bankers provide stellar customer service, exhibit digital competency, and foster deposit growth. They are responsible for greeting visitors, answering phones, maintaining a friendly/respectful demeanor, and performing basic transactions. Branch Bankers also offer appropriate products and solutions, provide tech support for online/mobile banking, and connect customers with additional expertise as needed. They are expected to increase deposit growth through follow-up and cross-selling, maintain knowledge of duties, regulations, and bank policies, and focus on community involvement. This role requires excellent communication skills.

Requirements

Utilize excellent communications skills (both verbal and written)
High School Diploma (or equivalent) is required

Nice To Haves

Hindi or Mandarin Speaking
Previous Teller or similar Customer Service experience preferred

Responsibilities

Provide stellar customer service by greeting visitors, answering phones, maintaining a friendly/respectful demeanor, and ultimately providing solutions by performing basic transactions (cashing checks, making deposits, opening new accounts).
Offer appropriate products and solutions (including Treasury Management and Merchant Card Services), provide tech support for online/mobile banking, and connect customers with appropriate departments for additional expertise as needed.
Increase deposit growth through 2x2x2 follow up, completing calling lists, and cross-selling during in-branch visits.
Maintain comprehensive knowledge of duties, regulations, and bank policies & procedures by completing assigned training in a timely manner.
Focus on community involvement by serving on and/or supporting local charities, chambers, and business partners (attend functions, answer questions, and build relationships).