Branch Assistant

CIBC • Penticton, BC

1d • CA$25 - CA$28 • Onsite

About The Position

CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As a Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent customer service to clients. You will also ensure the efficiency of the operations of the branch through a wide range of administrative activities.

Requirements

• You have a degree/diploma in business
• Values matter to you.
• You bring your real self to work and you live our values - trust, teamwork, and accountability.
• Branch Banking
• Customer Experience (CX)
• Customer Service
• Office Administration
• Prioritization
• Reception Duties

Nice To Haves

• CSC is an asset

Responsibilities

• Managing the reception area of the Wood Gundy branch and provide excellent customer service to clients.
• Ensure the efficiency of the operations of the branch through a wide range of administrative activities.
• Connect on a personal level to make every interaction meaningful.
• Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met.
• Respond to requests by answering questions and providing an exceptional experience.
• Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities.
• Grow your network to create lasting connections that will generate future opportunities.
• Work closely with your team to connect clients with the right opportunities.
• Make an impact by assisting in problem solving and finding solution and often going above and beyond in assisting to find a resolution.
• Maintaining compliance standards in client dealings/client files.
• Conduct administrative activities and engage in administrative processes associated with branch management.

Benefits

• incentive pay
• banking benefits
• a benefits program
• defined benefit pension plan
• employee share purchase plan
• a vacation offering
• wellbeing support
• MomentMakers, our social, points-based recognition program
• Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree