Branch Assistant Manager

Curtis Lumber Co•Williston, VT

14d•Onsite

About The Position

To assist the branch manager to profitably manage all retail lumber and building material sales, operations, and staff to ensure growth and to carry out short- and long-term goals. Supervise employees appropriately & effectively.

Requirements

Excellent attitude and customer service skills

Responsibilities

Monitor employee’s daily activity and delegate or assign work as appropriate
Prepare and distribute work schedules
Challenge and develop employees’ performance, provide feedback, and hold direct reports accountable for their goals and job responsibilities
Ensure timely, accurate review of weekly time record reports and employee expenses for payroll processing
Assist with candidate selection and interview process for new hires
Motivate employees and offer opportunity and reward appropriately
Make recommendations to Manager regarding efforts to control employee turnover
Make recommendations to Manager regarding employee performance for coaching, review, and disciplinary efforts
Oversee all store operations when the manager is absent
Effectively research and resolve customer complaints and conflicts
Strive to eliminate errors, prioritize work accuracy, seek opportunities to improve efficiencies
Interact and communicate with supervisors, coworkers, and customers in a positive and professional manner
Take responsibility for job performance of employees and overall customer satisfaction at their location
Maintain a neat, clean store and yard appearance
Practice good merchandising including setup and traffic flow
Maintain inventory levels and notify appropriate person of out stocks
Rotate stock
Manage shrink by utilizing proper procedures for cull and damaged product
Assist with physical inventory and cycle counts
Meet and or exceed individual sales goals
Meet and or exceed individual margin goals