Branch Administrator (Burnaby)

Konica Minolta Business Solutions (Canada) Ltd.•Burnaby, BC

6d•Onsite

About The Position

Provide a full range of branch administration activities by managing the office needs, ensuring Sales and Management (both regional and local) are fully supported, while maintaining a superior level of professionalism.

Requirements

Diploma/degree or an equivalent combination of experience and education
Minimum of 2 years of experience in a similar position
Excellent command of English grammar, punctuation and spelling along with strong communication are a must
Intermediate level of computer skills using Windows and MS Office Suite
Ability to organize, manage and track multiple detailed tasks and assignments with frequently changing priorities
Ability to work effectively both independently and within a team environment
Proactive thinking and excellent problem solving skills
Friendly and professional manner
Exceptional client service skills

Responsibilities

Monitor, process and create IW54 tickets for branch
Collaborate with various departments for execution of client requests and problem solving
Assist clients with MYKMBS.COM and meter reading options
Reprint invoices, locate service or lease contracts and other documents and provide to customer or Sales as needed
Ensure client needs are met or exceeded
Assist with letters, expense reports and travel arrangements as required
Provide support and assistance with Sales Document Generator program
Assist Sales by providing CPC rates, service history and other customer data as requested
Process moves and pickups received through IW54 tickets or per Sales request
Assist in the creation and editing of Word, PowerPoint and Excel documents as required
Complete request forms for Showroom Equipment, get approvals and forward to logistics for processing
Assist with RFP/RFI Binder and response documentation as required
Meeting requirements, projector/ room bookings and ordering lunch if needed
Maintain an appropriate level of office supplies
Send outgoing KMBS Head Office correspondence as needed
Review and distribute incoming mail; ensure supplier invoices get proper local approval
Keep reception area tidy and organized
Welcoming guests and ensure they have a good KM experience and office security protocols are observed
Set up ID badges & security swipe cards for new hires
Maintain scheduling system for Demo and Meeting rooms
Order business cards and corporate literature as required
Perform other relevant duties as required and assigned by Manager