Branch Administrator

Professional Plastics•Ogden, UT

2d•Onsite

About The Position

The ideal candidate will be able to operate independently as well as a member of a small team. This role will assist in performing a variety of daily tasks so that the team grows their business, runs smoothly, and meets service excellence standards. They will be responsible for confidential and time sensitive material. Prior knowledge of warehouse concepts, practices and procedures is a plus. The ability to rely on experience and judgment to plan and accomplish goals with a wide degree of creativity and multi-tasking is expected. This role will report to the Business Manager and supports multiple managers company wide.

Requirements

High School Diploma or equivalent
1-3 years’ experience in an administrative role
Proficiency in Microsoft Office Suite (Word, Outlook, Excel)
Proficiency in standard office and database programs/equipment

Nice To Haves

Prior knowledge of warehouse concepts, practices and procedures is a plus
Knowledge of ERP systems a plus

Responsibilities

Perform daily invoicing of customer orders including scanning, mailing or emailing copies
Process shipments and transfers for other locations
Prompt communication with all other locations, corporate staff, and branch employees
Update and maintain customer information including tax resale and credit applications
Process cash and credit card transactions securely and maintain records
Review orders and documents to ensure accuracy and advise of discrepancies
Follow up and communicate with manufacturer and sales reps on order status
Monitor and investigate inventory discrepancies to help with corrections
Handle customer return paperwork and credit process while reviewing for accuracy
Maintain a strong customer focus with constant communication between sales team and customers
Coordinate with corporate HR to process paperwork for new hires