Branch Administrator

Stephenson's Rental Services•Ajax, ON

13d•Onsite

About The Position

The Branch Administrator is a key player on our Scaffold team and looks after everything from coordinating shipments, answering questions, providing accurate invoicing and receiving payments, and more. With empathy you are committed to really listen, respond quickly, and show each customer you care. Health and Safety will always be the number one priority at Stephenson’s so every employee has the shared responsibility of keeping themselves and all others safe by following the Safety Commitments, PPE requirements and all SOPs and Policies as laid out by Stephenson’s and governing laws. Every Stephenson’s employee has a duty to report any unsafe working conditions and ensuring that they and their co-workers at all levels of work are wearing their PPE and following our SOPs and policies.

Requirements

High School Diploma or equivalent.
1-2 years administrative experience
Excellent customer service skills and able to effectively handle inquiries in person and on the phone.
Excellent communication skills and strong command of the English language.
Strong computer skills specifically Microsoft Word and Excel.
Ability to multi-task and work effectively in a fast-paced environment.

Nice To Haves

Working knowledge/understanding of scaffold equipment an asset.

Responsibilities

Monitor Scaffold Inbox, responding to internal customers for order scheduling and equipment pickup
Administration of customer orders, store transfers and equipment returns.
Review damages to equipment & invoice customers
Assist with scheduling of new orders and transferring products out for contract creation.
Assist with invoicing of scaffold labour services
Assist with inventory monitoring to preserve the integrity of the Rental Management computer system
Order office supplies, restock supply cabinets
Assist with dispatching driver runs when needed
Adhere to all Company and Customer Safety Standards.
Other duties as assigned