BPE Sr. Process Design Specialist I

Horizon Healthcare Services•Newark, NJ

About The Position

The role is responsible for driving enterprise-wide process improvement initiatives through data collection, analysis, and business transformation efforts that reduce cost, eliminate complexity, and improve operational effectiveness. This role leads a variety of projects that support key business objectives across multiple divisions while partnering with stakeholders and subject matter experts to identify, develop, and implement sustainable solutions. Key responsibilities include conducting detailed process analyses, developing business cases and ROI models, leading value stream mapping and statistical analysis efforts, and drafting project deliverables and recommendations. The incumbent will also provide leadership and guidance to Business Process Analysts within project teams and collaborate with fellow Business Process Improvement professionals on cross-functional enterprise initiatives. This position plays a critical role in improving productivity, operational efficiency, and the overall customer experience by identifying opportunities to optimize processes and manage business demands. In addition to project delivery responsibilities, the role will contribute to the growth and visibility of the Business Process Improvement function by promoting continuous improvement practices, mentoring employees pursuing Lean Green and Green Belt certifications, and supporting organizational development initiatives. The ideal candidate will possess a strong background in process improvement methodologies, project leadership, data analytics, and change management, with a demonstrated ability to deliver significant and sustainable business results in complex organizational environments.

Requirements

High School Diploma/GED required
Requires a minimum of 5 years business process improvement or process redesign experience
Qualified Lean Six Sigma Green-level certification from an industry recognized academic or quality institution (e.g. Universities, American Society for Quality) plus the commitment to achieve Horizon Black Belt certification within two years of hire
Healthcare industry experience preferred
Experience in a multi-divisional corporate environment desired
Understanding of change management challenges related to process improvement
Proven project management and process improvement skills including strong knowledge of lean and Six Sigma methodologies
Experienced with Minitab and/or other statistical software
Must be proficient in MS Office products (Word, Excel, PowerPoint, Visio)
Ability to lead the work of others
Strong verbal/written communication skills, both verbal and in written
Strong presentation and facilitation skills
Demonstrated ability to create strong working relationships with others
Ability to gather, synthesize and analyze data and draw logical conclusions
Strong project management experience
Well organized and results-driven individual

Nice To Haves

Bachelor degree preferred or relevant experience in lieu of degree

Responsibilities

Experienced process improvement practitioner with a focus on driving cost reduction
Execute complex process improvement initiatives with some supervision and guidance
Report and communicate the results from process improvement efforts to division
Influence business partners to make informed decisions
Ability to influence small teams without direct authority
Act as a change agent/coach to instill and sustain changes
Build positive relationships and credibility with the BPI team and business partners
Assess change readiness and prepare plans for helping stakeholders through change
Utilize process improvement principles and tools to achieve significant improvement results
Direct the analyses of process improvement analysts
Drive for high quality results
Utilize Lean, DMAIC and Design for Six Sigma tools and methodologies to define activities that are aligned with business objectives
Identify and manage project risks and issues that impact project progress
Prepare detailed plans to track project performance and assure timely completion and achievement of project deliverables
Develop practical solutions and methodologies to solve complex business problems
Effectively coach, mentor and assist Lean and Green Belt candidates to certification
Develop internal and external content for leadership team presentations
Ensure deployment of common solutions across divisions and businesses
Identify and present new project opportunities to leadership
Develop and share best practices among fellow process improvement coaches and clients
Partner with Finance and Business to develop and track project metrics
Develop business cases using ROI models
Develop control plans and monitor performance and improvement in key metrics
Deliver significant operational improvement and financial benefits to meet annual targets