Box Office, Ticket Seller- James L Knight Center

Legends•Miami, FL

64d•Onsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! THE ROLE The Ticket Seller under the direction of the Box Office Manager occasionally serves as a shift leader. This entails supervising other ticket sellers and possibly the cash management of a given shift. Controls the cash flow of the box office as needed including cash distribution, collection and deposits.

Requirements

High School or GED Certificate graduate
Minimum of one (1) year work related experience and/or training
Excellent communication, problem solving, and organizational skills required
Demonstrated knowledge of accounting and financial procedures, including record keeping and reconciliation
Knowledge of supervisory principles and practices
Ability to coordinate and schedule staff
Excellent good customer service and public relations skills bilingual preferred
Demonstrated knowledge of ticket selling/box office operations
Ability to count money, make change accurately

Nice To Haves

Ticketmaster experience preferred.
Experience with spreadsheets and computerized ticket systems desirable.

Responsibilities

Assist with the monitoring and reconciliation of temporary ticket sellers
Process ticket sales at the box office as needed
Answer questions concerning event schedules, event prices, and ticket policies
Balance all applicable transactions for the date of service and complete all necessary reports before departure
Verify all receipts from daily sales and return to secure area for deposit
Record and investigate all overages and shortages, and promptly report to Director of Ticketing
Work extended and/or irregular hours including nights, weekends and holidays, as needed
Follow all designated opening and closing procedures to ensure areas are secure and energy efficient.

Benefits

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

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