Box Office - Ticket Seller

Live Nation Worldwide•Brooklyn, NY

1d•$17 - $20

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB US Concerts is seeking a Box Office Representative who will assist guests at live events by performing duties, such as collecting admission tickets and passes from guests, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones. WHAT THIS ROLE WILL DO Sell and collect admission tickets and passes from patrons at events. Greet guests attending events who come to the box office. Examine tickets or passes to verify authenticity, using criteria such as color or date issued. Provide accommodations for guests with special needs both prior to and day of show- this could include offering assistance to someone who uses a wheelchair. Inform guests of the layout of the venue and be prepared to direct them to the restrooms, concession stands and designated seats/sections. Know how identify a fake ticket or credential and educate the guest on where to buy authentic tickets. Settle seating disputes or help solve other guest concerns. Assist guests in finding seats, lighting the way with flashlights, if necessary. Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts. Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc. Maintain order, ensure adherence to safety rules, and share any safety concerns with management. Guide guests to closest exits or provide other instructions or assistance in case of emergency. Other duties as assigned.

Requirements

Familiar with Microsoft Office Suite
Attention to detail, quality and accuracy
Strong relationship building and communication skills
Ability to work independently
Excellent verbal and written communication skills

Responsibilities

Sell and collect admission tickets and passes from patrons at events.
Greet guests attending events who come to the box office.
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
Provide accommodations for guests with special needs both prior to and day of show- this could include offering assistance to someone who uses a wheelchair.
Inform guests of the layout of the venue and be prepared to direct them to the restrooms, concession stands and designated seats/sections.
Know how identify a fake ticket or credential and educate the guest on where to buy authentic tickets.
Settle seating disputes or help solve other guest concerns.
Assist guests in finding seats, lighting the way with flashlights, if necessary.
Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
Maintain order, ensure adherence to safety rules, and share any safety concerns with management.
Guide guests to closest exits or provide other instructions or assistance in case of emergency.
Other duties as assigned.