Box Office Ticket Seller (Part-Time)

Live Nation Entertainment•Maryland Heights, MO

2d•Onsite

About The Position

Position Title: Box Office Representative WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! Hollywood Casino Amphitheater is now hiring fun, energetic and music-lovin' people to fill this season's open positions. Hours begin in April with trainings and concerts conclude in early October, with eligibility for employment to conttinue for the 2027 concert season. The Role: Assist guests at live events by performing duties, such selling tickets and passes to guests, distributing pre-purchased tickets, searching for lost articles, and assisting guests with venue policies and locating such facilities as rest rooms and telephones.

Requirements

Exemplary Customer service skills are a required
Excellent verbal and written communication skills
High School Diploma or equivalent preferred
Familiar with Microsoft Office Suite
Attention to detail, quality and accuracy
Strong relationship building and communication skills
Ability to work independently
Candidate will undergo a thorough background investigation prior to working.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Responsibilities

Greet and assist our guests at the Box Office window
Sell tickets for all performances at the venue
Distribute "will call" to patrons on day of show
Coordinate redemption of all promotional tickets (coupons, donation letters, etc.)
Sell and/or distribute upgrade and future show tickets
Examine tickets or passes to verify authenticity, using criteria such as color or date issued
Guide guests to exits or provide other instructions or assistance in case of emergency.
Maintain order and ensure adherence to safety rules.
Provide assistance with guests' special needs, such as helping those with wheelchairs.
Direct guest to areas of interest including restrooms, concession stands and merchandise
Refuse admittance to undesirable persons or persons without tickets or passes
Settle seating disputes or help solve other guest concerns.
Become knowledgeable of all seating charts