Box Office Supervisor - Full Time (Flamingo LV)
About The Position
A Box Office Supervisor will maintain the consistency and supervision of various shifts, and assist Manager/Assistant Manager with any day-to-day activities. This role involves instructing and training new hires for the Box Office while assisting in implementing new information and training to existing sellers as needed or required by the Box Office Manager/Asst. Manager. The supervisor will also process refunds, handle guest situations, and possess all necessary knowledge for agents. The Box Office Supervisor will effectively impact ticket sales growth for all CET shows and entertainment venues by offering the best guest experience, coaching sellers, and inspiring growth. The Flamingo, a resort on the Las Vegas Strip since 1946, offers over 3,500 rooms and suites, a 77,000 square foot casino, and a 15-acre tropical retreat, providing an opportunity to entertain guests with fun and excitement.
Responsibilities
- Maintain the consistency and supervision of various shifts
- Assist Manager/Assistant Manager with any day-to-day activities
- Instruct and train new hires for the Box Office
- Assist in implementing new information and training to existing sellers as needed or required by Box Office Manager/Asst. Manager
- Process refunds
- Handle guest situations
- Have all the knowledge available for the agents as it is needed at any given time
- Effectively impact ticket sales growth for all CET shows and entertainment venues by offering the best guest experience
- Coach sellers and inspire growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
