Box Office Attendant | Part-Time | Doggett Ford Park

Oak View Group•Beaumont, TX

5d•Onsite

About The Position

Under the supervision of the Box Office Director, the Box Office Attendant is responsible for ticket sales, parking sales, and customer service for all ticketed events at the Doggett Ford Park. This role pays an hourly rate of $11.30-$13.00.

Requirements

Ability to multitask in a fast‐paced environment.
Familiarity with Windows-based computers.
Possess excellent customer service skills.
Experience working with the public and cash.
Ability to work independently and as a productive member of a team.
Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends, and holidays in addition to traditional business hours.
Must be able to work in a loud noise environment.
Strong verbal communication skills (Spanish is a plus).
Proven ability to work well with all levels of management
Ability to work indoors and outside for youth baseball and parking for events.
Strong analytical and problem‐solving skills.

Nice To Haves

Spanish is a plus.

Responsibilities

Know and understand the operations of the Ticketmaster ticketing system.
Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
Know and understand seating charts and configurations.
Perform transactions for all events on the ticketing system with efficiency and accuracy.
Collect proper currency or credit card amount for the purchase of ticket(s) as well as give back the proper number of tickets and correct change.
Communicate and satisfy patrons with world-class customer service.
Operate phone and address patrons’ requests for information.
Reconcile all money received from ticket sales.
Maintain confidentiality.
Additional duties may be assigned by the Box Office Director.