Work Study - Box Office Attendant (Fine Arts Outreach)

University of Wyoming • Laramie, WY

7d • Onsite

About The Position

The Box Office in the Buchanan Center for the Performing Arts is the first contact point for students, faculty, staff, and patrons who have questions about performing arts events. The Box Office provides ticketing services and event information for all Buchanan Center Special Events, Music and Theatre & Dance performances as well as other University/outside entities. This position provides vital support to campus customers, and the successful candidate must be available to work and perform essential job functions on campus, understanding our location is at 7,220 feet above sea level.

Requirements

• High school diploma or GED
• Must be eligible, have received and accepted work study award through Student Financial Aid for the applicable semester and/or academic year.

Nice To Haves

• Prior experience in a customer service or box office role
• Prior cash handling experience

Responsibilities

• Process ticket orders with the Tix ticketing software
• Answer phone calls for ticket purchases and performance information
• Operate under PCI compliance rules and procedures for credit card transactions
• Count back change under Box Office cash handling procedures
• Maintain a professional and courteous demeanor with all patrons
• Other duties as assigned

Benefits

• Customer service experience
• Experience with the operations of performing arts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED