BOWLING REPRESENTATIVE- PART TIME

Tamaya Enterprises Inc. d • Santa Ana Pueblo, NM

10d • Onsite

About The Position

The Bowling Representative team member is responsible for customer service in the Starlight Lanes Bowling Center. This team member provides the customers with lane assignments; makes sure they are fitted appropriately for their shoes, and handles lane response questions.

Requirements

• Preference is given to qualified Santa Ana Tribal Members.
• High School Diploma or GED.
• General knowledge of bowling.
• One-year customer service experience.
• Display strong verbal and written communication skills.
• A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company’s choice, through a payroll deduction program.
• All employees are required to proficiently use a smartphone for company applications, email, and text.
• Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license.
• Must be a detail oriented, organized individual with the ability to multi-task.
• Proven ability to provide outstanding customer service including the ability to deal with stressful situations in a professional manner.
• Proven ability to handle conflict situations.
• Must have excellent problem-solving abilities.
• Must be able to work in a fast-paced environment.
• Must be a Team Player.

Responsibilities

• Greets customers in a timely manner.
• Answers general bowling center inquiries received on the telephone or within the bowling center, and directs other inquiries to the appropriate departmental person.
• Collects customer fees for bowling services rendered.
• Operates cash registers and/or credit card machines, and adding machines.
• Complies with all policies and procedures to include safety regulations of the bowling center.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED