Boutique Facilitator, Short Hills

CHANEL•Short Hills, NJ

1d•Onsite

About The Position

The Boutique Facilitator at CHANEL is a multi-functional, generalist support role crucial to the success of boutique operations. This position is designed for individuals passionate about delivering the highest standards of service and will be trained across all boutique activities. The Facilitator assists sales associates and the boutique team to maximize client-facing time and provides support in all areas as needed, contributing to an inclusive culture that nurtures personal growth and collective progress.

Requirements

Minimum 1 year of related experience
Minimum High School Diploma
Able to lift 15 lbs.
Must have flexible schedule with the ability to work late nights, weekends, and some holidays
Ability to thrive in a team environment and work collaboratively
Understanding of, and passion for client experience
Excellent communication skills
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
Curiosity and desire to learn and grow professionally within the world of CHANEL

Nice To Haves

Foreign language skills

Responsibilities

Deliver exceptional customer service based on CHANEL’s service mantra, including welcoming and greeting all clients, including hosting
Be the ultimate brand ambassador by providing continuous sales and service support
Support the Operations team in maintaining the incoming and outgoing shipments processes, assisting with inventory cycle counts and daily re-ticketing
Assisting and supporting Fashion Advisors with packaging
Support opening and closing of registers and assist with handling cash and deposits
Effectively conduct administrative responsibilities i.e., answering phone calls to ensure any client issues are resolved in a prompt and professional manner

Benefits

Wellbeing resources including dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings: medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Employee Resource Groups
CHANEL Community which empowers employees to contribute to and learn from communities, including annual volunteer time off and donation matching to select charitable organizations
Opportunities to contribute to US Sustainability efforts at the corporate level and within divisions, through organized taskforces and initiatives
Support for Arts and Culture, including global support for the CHANEL Culture Fund and CHANEL Next Prize, and US support for various film and dance programs
Fondation CHANEL, committed to improving the safety and autonomy of women and adolescent girls around the world
Career and Leadership Development through dedicated in-house teams, custom programs (Imagine CHANEL People, Heart of Leadership), group and individual coaching, and blended online and live classes (Bloom platform, Shape Your Career)