Boutique Facilitator, Saks Atlanta

CHANELAtlanta, GA
Onsite

About The Position

We are looking for a Boutique Facilitator, someone passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. They will be crucial to the success of the operations within the Boutique. As a multi-functional, “generalist” support role, the Boutique Facilitator assists the sales associates, and the boutique to maximize client-facing time and will support all areas of the Boutique as needed.

Requirements

  • Minimum 1 year of related experience
  • Able to lift 15 lbs.
  • Must have flexible schedule with the ability to work late nights, weekends, and some holidays
  • Ability to thrive in a team environment and work collaboratively
  • Understanding of, and passion for client experience
  • Excellent communication skills
  • Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
  • Curiosity and desire to learn and grow professionally within the world of CHANEL

Nice To Haves

  • Foreign language skills are preferred but not required

Responsibilities

  • Deliver exceptional customer service based on CHANEL’s service mantra, including welcoming and greeting all clients, including hosting
  • Be the ultimate brand ambassador by providing continuous sales and service support
  • Support the Operations team in maintaining the incoming and outgoing shipments processes, assisting with inventory cycle counts and daily re-ticketing
  • Assisting and supporting Fashion Advisors with packaging
  • Support opening and closing of registers and assist with handling cash and deposits
  • Effectively conduct administrative responsibilities i.e., answering phone calls to ensure any client issues are resolved in a prompt and professional manner
  • Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service

Benefits

  • Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
  • Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
  • Generous paid time off policies to include vacation, holiday, sick and volunteer days
  • 401K and other incentives
  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
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