Boutique Assistant - Tysons Galleria
About The Position
A High Jewelry Maison with a strong heritage is seeking a talented Boutique Assistant to join their team. This role is ideal for an individual who contributes to developing and transmitting expertise with care and no compromise. At Van Cleef & Arpels, you will be surrounded by passionate experts and will contribute to many new projects, allowing the Maison to regularly reinvent itself. The company prides itself on hiring talents from diverse backgrounds and experiences, believing that diversity and inclusion empower creativity and knowledge to deliver excellence. The ideal candidate will have a Bachelor’s degree or equivalent, with at least two years of experience in a fast-paced luxury environment being preferred. Strong organizational skills, multitasking abilities, proficiency in computer skills, and excellent communication are essential. Familiarity with SAP software and fluency in multiple languages are a plus. This role demands a proactive and adaptable individual who can thrive in a dynamic retail environment while providing exceptional customer service and support to ensure the smooth operation of the boutique.
Requirements
- Bachelor’s degree or equivalent
- At least two years of experience in a fast-paced luxury environment
- Strong organizational skills
- Adept at multitasking, capable of managing multiple projects simultaneously
- Proficiency in computer skills
- Excellent communication and verbal abilities
- Proactive and adaptable individual
- Valid work authorization for employment in the USA
Nice To Haves
- Familiarity with SAP software
- Fluency in multiple languages
Responsibilities
- Delivering an exceptional client experience by providing support to Sales Associates.
- Daily boutique maintenance and operations.
- Assisting Reception duties.
- Providing consistent and active participation to the Van Cleef & Arpels Service Excellence Ceremony.
- Handling the daily replenishment of selling floor supplies such as shopping bags and wrapping paper as necessary to ensure smooth operations.
- Participating in set up and breakdowns at opening and closing of the boutique.
- Responsible for proper handling of morning Jewelry set up and evening jewelry pulling, as well as backstock maintenance.
- Accurately backfilling POS stations and desks.
- Maintaining a strong partnership with Management and Boutique Administrators to ensure merchandise is kept in proper condition.
- Greeting clients and assisting with Reception duties.
- Respecting all protocols defined by Management and Corporate regarding the client experience.
- Upholding Van Cleef & Arpels image by always maintaining a professional demeanor and following the Service Charter.
Benefits
- Medical, dental, and vision programs
- Health savings accounts
- Flexible spending accounts
- Life insurance
- Disability benefits
- 401(k) with employer match
- Paid time off
- Wellness reimbursement benefit
- Access to the employee assistance program
- Volunteer days off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
