Boulevard Server

Inn By the Sea•Cape Elizabeth, ME

10h•Onsite

About The Position

The Boulevard Server provides attentive, friendly, and efficient food and beverage service to guests enjoying the outdoor boulevard, pool, and fire table areas. This role is responsible for creating a welcoming dining experience by greeting guests, taking food and beverage orders, serving meals, anticipating guest needs, and ensuring exceptional hospitality throughout each visit. Boulevard Servers maintain a thorough knowledge of menu offerings, daily specials, and company promotions while using suggestive selling techniques to enhance the guest experience. They are also responsible for maintaining a clean, organized service area, completing opening and closing duties, following food safety and responsible alcohol service standards, and supporting room service or take-out operations as needed.

Requirements

Provide high-level customer service
Communicate effectively with guests and team members
Follow instructions
Ability to learn quickly
Pay attention to detail
Maintain composure when working under pressure
Must be of legal age if serving alcohol

Nice To Haves

Experience as a Server is preferred

Responsibilities

Greet guests warmly upon arrival, escort them to their tables, and present menus, specials, and promotions in a friendly and professional manner.
Assist guests with menu selections, provide recommendations, and answer questions about ingredients, preparation methods, and dietary restrictions.
Take food and beverage orders accurately and enter them into the POS (point-of-sale) system promptly, ensuring special requests and modifications are communicated clearly to the kitchen.
Serve food and beverages to guests efficiently and accurately, ensuring proper portioning, presentation, and temperature of items.
Monitor tableware, glassware, and utensils for cleanliness and hygiene, and replace or replenish items as needed to maintain a neat and tidy dining environment.
Anticipate guests' needs throughout their meal and provide proactive assistance and refills to enhance their dining experience.
Collaborate with kitchen and bar staff to coordinate the timing of food and beverage service, ensuring that orders are prepared and delivered to guests in a timely manner.
Communicate any special requests, dietary restrictions, or allergies to the kitchen and ensure that meals are prepared accordingly to meet guests' preferences and requirements.
Relay guest feedback, comments, and concerns to the management team to ensure prompt resolution and guest satisfaction.
Process guest payments accurately, handle cash and credit card transactions securely, and present bills and receipts promptly at the end of each meal.