Booth Attendant - Knoxville, TN

Parking Management Company • Knoxville, TN

8d • $14 - $14 • Onsite

About The Position

The Parking Booth Attendant is responsible for providing outstanding customer service while managing vehicle entry and exit, issuing parking tickets, processing payments, and assisting guests. This position helps maintain a safe, organized, and efficient parking operation while creating a positive experience for every customer. The primary objective is to provide exceptional service by accurately processing parking transactions, assisting guests, maintaining accurate records, and supporting the safe and efficient operation of the parking facility.

Requirements

• High school diploma or GED preferred.
• Customer service or cashier experience preferred.
• Basic computer and cash-handling skills.
• Strong communication, attention to detail, and problem-solving abilities.
• Valid driver's license may be required depending on the location.
• Customer service attitude and a willing, helpful demeanor is mandatory.
• A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period.
• Candidates must also pass and maintain a clean background check.
• Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications.

Nice To Haves

• No special certifications are necessary for this position.

Responsibilities

• Greet guests in a friendly and professional manner.
• Issue parking tickets and process cash, credit card, and electronic payments accurately.
• Operate parking equipment and point-of-sale (POS) systems.
• Answer guest questions regarding parking rates, policies, and directions.
• Monitor vehicle entry and exit to maintain efficient traffic flow.
• Balance cash drawer and complete daily transaction and revenue reports.
• Report equipment issues, safety hazards, accidents, or suspicious activity.
• Keep the booth and work area clean, organized, and well-stocked.
• Communicate effectively with team members and management.
• Follow company policies, attendance standards, and safety procedures.
• Perform other duties as assigned.
• Deliver professional, friendly, and efficient service while creating a welcoming experience for every guest and representing Parking Management Company with professionalism.
• Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members.

Benefits

• Health Benefits – Medical, vision and dental insurance
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Belleview University
• Nationwide discounts through Perks at Work
• Overtime pay (when applicable)
• Compliance with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED