Bookseller - Temporary

Barnes & Noble•Fayetteville, AR

1d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find books and other products. The role also helps maintain attractive store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers with quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling. They receive training and are expected to master operational competencies, including using store technology, merchandising and maintaining product sections, processing transactions, receiving deliveries, locating products, assisting the café team when needed, and following loss prevention and de-escalation procedures. The job involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and needed to support the wider Cluster. As their experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. With mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability when the store is open early mornings, late evenings, weekends, and most holidays.
A positive, purposeful, energetic, and reliable approach to assigned work.
Consideration and helpfulness toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to support the café team and follow loss prevention and de-escalation procedures when needed.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Maintain attractive store presentation and help ensure efficient store operations.
Unpack and shelve deliveries, tidy displays, and maintain book and other product sections and backstock.
Operate registers competently and provide quick, friendly, professional customer service.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Support the receiving and unpacking of deliveries and accurately shelve merchandise.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Use product knowledge to make recommendations, maintain sections, assist customers, and support sales objectives and new releases.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and contribute to the wider Cluster, including working in other stores when able and needed.
Comply with company policies and procedures.

Benefits

Employee Discount
Employee Assistance Program (EAP)
Sick Pay
Paid Time Off, including paid Maternity and Parental Leave (for employees scheduled 20 or more hours per week)
Company Paid Holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with Company Match (for employees scheduled 20 or more hours per week)
Comprehensive health benefits, including medical, dental, and vision (for employees scheduled 30 or more hours per week)
Healthcare and Dependent Care Spending Accounts (for employees scheduled 30 or more hours per week)
Healthcare Spending Account (for employees scheduled 30 or more hours per week)
Disability Benefits (for employees scheduled 30 or more hours per week)
Life Insurance (for employees scheduled 30 or more hours per week)
Tuition Reimbursement (for employees scheduled 30 or more hours per week)