Bookseller - Temporary

Barnes & Noble•Thornton, CO

About The Position

A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the bookstore’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position involves mastering operational competencies, including using store technology, merchandising books and other products, operating registers, receiving and shelving deliveries, finding products with store tools, supporting the café when needed, and following loss-prevention and de-escalation procedures. The work is physically active and includes prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As they gain experience, they build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives. Employees are expected to comply with company policies and procedures and may advance to Senior Bookseller as they develop and demonstrate mastery of the role’s skills. The role is temporary. The starting hourly rate is $17.00, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary according to scheduled hours and location; eligible benefits may include employee discounts, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, 401(k) with company match, transit benefits, health benefits, spending accounts, disability benefits, life insurance, and tuition reimbursement.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including potential shifts from early morning through late evening, weekends, and most holidays.
Positive, energetic, dependable approach to assigned work.
Supportive and considerate behavior toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability to use varied technology comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, displays, book sections, and cleanliness through merchandising and tidying.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably while providing professional customer service.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of books and other store categories and use it to maintain sections and backstock, make recommendations, and help customers.
Support sales objectives, products, and new releases, including Monthly Picks, Book of the Year, Membership, and preorders.
Work collaboratively with colleagues and, when able and needed, support other stores in the Cluster.
Comply with company policies and procedures.