Bookseller - Temporary
About The Position
A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the bookstore’s daily operations by maintaining attractive, clean displays, unpacking and shelving deliveries, and operating registers to provide professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They are trained to use store technology; maintain book, gifting, toy, and other product displays; operate registers; receive and shelve deliveries; locate products using available resources; support the café team when needed; and follow loss-prevention procedures and de-escalation practices. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. As they gain experience, they build knowledge across books and other store categories, maintain sections and backstock, recommend books, and help support sales priorities and new releases. Booksellers who master the role’s skills are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.
Requirements
- Reliable and punctual attendance for scheduled shifts.
- Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
- A positive, energetic, purposeful, and reliable approach to assigned work.
- Supportive and considerate conduct toward colleagues.
- Cheerful, helpful customer service.
- Aptitude and willingness to learn new skills and acquire store knowledge.
- Ability and willingness to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
- Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.
Responsibilities
- Welcome customers, answer questions, and help connect readers with appropriate books and products.
- Maintain the attractive presentation and cleanliness of the store, including book, gifting, toy, and other product displays.
- Operate registers quickly, competently, and reliably to provide professional customer service.
- Support receiving and unpacking deliveries and accurately shelve products.
- Use store technology and information tools, including BookMaster, to locate books and other products.
- Support the café team when needed.
- Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
- Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
- Maintain store sections and backstock and help customers with shopping.
- Make effective book recommendations and support sales priorities such as Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
- Work collaboratively with colleagues and, when able and needed, support other stores in the wider Cluster.
- Comply with company policies and procedures.
Benefits
- Employee discount
- Employee Assistance Program (EAP)
- Sick pay
- Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week
- Company-paid holidays for employees scheduled 20 or more hours per week
- Transit benefits for employees scheduled 20 or more hours per week
- 401(k) with company match for employees scheduled 20 or more hours per week
- Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week
- Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week
- Disability benefits for employees scheduled 30 or more hours per week
- Life insurance for employees scheduled 30 or more hours per week
- Tuition reimbursement for employees scheduled 30 or more hours per week
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
