Bookseller - Temporary

Barnes & Noble•Clearwater, FL
•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, recommending books and products, and helping maintain an attractive, clean, and efficiently run store. The role includes customer service, operating registers, unpacking and shelving deliveries, maintaining displays, and supporting colleagues and the café team when needed. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, kindness toward colleagues, cheerfulness with customers, and a willingness to learn. They are trained in store operations, technology, merchandising, visual presentation, register operations, receiving and shelving, product-finding tools, loss prevention, and de-escalation. Booksellers may support other stores in the wider Cluster when able and needed. As experience grows, Booksellers develop knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The role offers a career path toward Senior Bookseller as skills and mastery develop. Booksellers must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including availability for a store open early mornings through late evenings every day, including weekends and most holidays.
  • A positive, energetic, hard-working, and reliable approach to assigned tasks.
  • A supportive and considerate attitude toward colleagues.
  • A cheerful and helpful approach to customers.
  • Aptitude and willingness to learn new skills and knowledge.
  • Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find suitable books and other products.
  • Provide quick, friendly, and professional service at the register.
  • Maintain attractive store displays, cleanliness, and book presentation through merchandising and visual merchandising.
  • Unpack deliveries and shelve products efficiently and accurately.
  • Use store technology and information tools, including BookMaster, to locate books and products.
  • Support the café team when needed.
  • Understand and follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
  • Build knowledge of fiction, nonfiction, children’s books, and other product categories, including toys, games, hobbies, collectibles, music, movies, and Newsstand.
  • Maintain store sections and backstock and make effective recommendations to customers.
  • Support sales objectives and initiatives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
  • Provide flexible support for scheduling gaps and, when able and needed, work in other stores in the Cluster.
  • Follow company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week
  • Company-paid holidays for employees scheduled 20 or more hours per week
  • Transit benefits for employees scheduled 20 or more hours per week
  • 401(k) with company match for employees scheduled 20 or more hours per week
  • Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week
  • Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week
  • Disability benefits for employees scheduled 30 or more hours per week
  • Life insurance for employees scheduled 30 or more hours per week
  • Tuition reimbursement for employees scheduled 30 or more hours per week
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