Bookseller - Temporary

Barnes & Noble•Lubbock, TX
•Onsite

About The Position

A Barnes & Noble Bookseller welcomes customers, helps them find books and other products, and contributes to a cheerful and helpful customer experience. Booksellers also help maintain the store’s presentation and efficient operation by unpacking and shelving deliveries, tidying displays, and serving customers at the register. The role is part of a busy bookselling team and requires learning and applying the operational competencies of the position. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and willingness to learn. Store hours include early mornings and late evenings every day, including weekends and most holidays. Booksellers may also work at other stores when able and needed to support the wider Cluster. The role involves developing knowledge across books and other store categories, maintaining merchandise sections and backstock, making recommendations, and supporting sales objectives. As skills and expertise develop, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

  • Maintain reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
  • Approach work positively and willingly, completing assigned tasks with purpose, energy, and reliability.
  • Be supportive and considerate of colleagues and cheerful and helpful with customers.
  • Show aptitude and willingness to learn new skills and acquire knowledge about the store.
  • Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
  • Develop and apply merchandising, visual merchandising, and register skills.
  • Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help connect them with appropriate books and products.
  • Maintain an attractive and clean store presentation, including book displays and merchandise sections.
  • Unpack and receive deliveries, then shelve products efficiently and accurately.
  • Operate the register quickly, reliably, and professionally.
  • Use store technology and information tools, including BookMaster, to locate books and other products.
  • Support the café team when needed.
  • Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge of fiction, nonfiction, children’s books, and other store categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
  • Maintain sections and backstock and present books and other products in an interesting and attractive manner.
  • Make effective book and product recommendations and support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
  • Support colleagues and fill scheduling gaps when able and responsive to store needs.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (eligibility varies by scheduled hours)
  • Company-paid holidays (eligibility varies by scheduled hours)
  • 401(k) with company match (eligibility varies by scheduled hours)
  • Transit benefits (eligibility varies by scheduled hours)
  • Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more
  • Healthcare and dependent care spending accounts for employees scheduled 30 hours or more
  • Disability benefits for employees scheduled 30 hours or more
  • Life insurance for employees scheduled 30 hours or more
  • Tuition reimbursement for employees scheduled 30 hours or more
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