Bookkeeper - Full Time

University of Miami•Miami, FL

19h•Onsite

About The Position

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Requirements

Must be able to function independently and make independent decisions consistent with departmental guidelines/objectives
Possess a high degree of dependability.
Ability to work as an integral team member.
Excellent customer service skills required.
Ability to show tolerance, sensitivity and a high level of diplomacy when dealing with stressful situations.
Proven experience with personal computers (PCs) and Microsoft software
Require excellent written and oral communication and interpersonal skills to work effectively with co-workers, other departments and patients of all ages.
Able to handle multiple tasks simultaneously
High School Diploma required
One (1) year relevant experience.

Nice To Haves

Knowledge of medical terminology preferred.
Bachelor’s degree preferred
Experience in a bank or other healthcare related business office setting is preferred.

Responsibilities

Oversees the daily operations of the main cashier office including monitoring of staff compliance with all established policies and procedures related to cash funds and bank deposits in accordance with all internal and external audit guidelines.
Works closely with Controller’s Office, banking personnel and merchant services to research discrepancies on bank and merchant statements, reconcile and resolve cashier posting errors in order to keep the GL and FRS/DMAS accurate and ensure compliance with established policies and procedures and internal and external audit requirements.
Informs management of cashier posting errors, resolution of errors and provides documentation for record keeping, identification of training needs and evaluation purposes.
Prepares and distributes cashier change fund bags and obtains written acknowledgement of receipt from each cashier.
Opens the deposit safe at the beginning of each day and retrieves deposits made by individual cashiers.
Prepares bank deposit for armor truck pick up by logging all deposit bags turned in by each cashier ensuring that numbers are correct.
Prepares all required documents for the Accounting department as per established policies and procedures.
Receives change from the armor service representative once per week and makes payment for change received the previous week.
Conducts daily audits of large safe contents and completes audit log.
Provides new hire and on-going training related to Front Desk cashiering deposit functions and serves as a resource to all.
Calculates the patient’s estimated responsibility for both POS 22 and POS 11 (i.e. deductible, co-payment, co-insurance and/or offer prompt payment discounts/globals for self pay patients).
Offers forms of payment including cash, checks, and credit cards.
Posts payment(s) as applicable in UChart and issues system generated receipt(s).
Reconciles all monies at the end shift and prepares deposit(s) accordingly.
Recognizes internal and external customers in a welcoming, courteous and professional manner.
Responsive of customer needs by showing concern, empathy, patience and respect by projecting a professional demeanor including appropriate body language and vocal tone.
Demonstrates professional and good judgment, respect the privacy, dignity and confidentiality of our patients, maintain composure during stressful situations and provide immediate service recovery by taking ownership of any problems that customers bring and resolving them utilizing appropriate rationale.
Meets customers’ expectations, address concerns, and provide information needed to customers including internal and external way finding.
Reduces patient and family stress and increase patient satisfaction by actively participating in providing the best possible patient experience.