Booking Agent – Hotels and Travel

Aisles & Abroad•Ohio, OH
•Remote

About The Position

The Booking Agent assists clients with hotel reservations, vacation accommodations, and additional travel arrangements. The role involves researching accommodations, comparing options, and helping clients organize travel plans. It is a remote opportunity with flexible scheduling and is suitable for candidates without prior travel-industry experience. Training, educational resources, and ongoing support are available to help the agent learn reservation processes, travel supplier platforms, destination research, client service, and booking fundamentals. Earnings are performance-based and tied to bookings, with a stated range of $35,000–$50,000 per year.

Requirements

  • Strong communication and customer service skills.
  • Good organization and attention to detail.
  • Comfort researching and comparing options online.
  • Basic computer and internet proficiency.
  • Ability to work independently in a remote environment.
  • Willingness to learn reservation systems and travel resources.
  • Dependable and professional communication.
  • Interest in hotels, hospitality, travel, or customer service.

Nice To Haves

  • Previous hotel booking or travel-industry experience is not required; candidates may develop relevant knowledge through provided training and resources.

Responsibilities

  • Research hotels, resorts, and other accommodations based on client preferences and budgets.
  • Compare room options, amenities, locations, and available rates.
  • Assist with hotel and vacation reservations.
  • Research destinations and recommend accommodations that meet client needs.
  • Coordinate additional travel arrangements when requested.
  • Organize confirmation details and important travel information.
  • Communicate reservation details, updates, and deadlines to clients.
  • Assist with booking modifications and travel updates when needed.
  • Maintain accurate and organized client and reservation information.
  • Stay informed about destinations, hotel products, and available travel resources.
  • Provide professional support throughout the planning and booking process.

Benefits

  • Flexible scheduling.
  • Training and ongoing educational resources.
  • Opportunities to develop knowledge across hotels, resorts, vacation packages, and other areas of travel.
  • Performance-based earnings tied to bookings.
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