Booking Agent – Hotels & Vacations

Aisles & Abroad • Boston, MA

1d • Remote

About The Position

The Booking Agent assists clients with hotel reservations, vacation bookings, and related travel arrangements. The role involves researching and comparing hotels, resorts, accommodations, and destinations to identify options that fit clients’ preferences and budgets, then supporting them throughout the booking and vacation-planning process. Additional arrangements such as transportation, activities, and excursions may be coordinated when requested.

This is a remote opportunity with flexible scheduling and is described as entry-level friendly. Previous travel-industry experience is not required; training, educational resources, and ongoing support are provided for learning reservation procedures, supplier platforms, destination research, client communication, and vacation-booking fundamentals. Earnings are performance-based and tied to bookings. The posting lists a salary range of $40,000–$55,000 per year.

Requirements

• Strong communication and customer service skills.
• Good organization and attention to detail.
• Comfort with researching and comparing travel options online.
• Basic computer and internet proficiency.
• Ability to work independently in a remote environment.
• Willingness to learn booking platforms and travel resources.
• Dependable and professional communication.
• Interest in hotels, resorts, hospitality, vacations, or travel planning.

Nice To Haves

• Previous hotel-booking or travel-industry experience is not required.
• Interest in developing knowledge across hotels, resorts, all-inclusive vacations, cruises, and other areas of travel.

Responsibilities

• Research hotels, resorts, and vacation accommodations based on client preferences and travel needs.
• Compare room categories, property amenities, locations, and available vacation options.
• Assist with hotel, resort, and vacation package reservations.
• Research destinations and help clients identify suitable travel options.
• Coordinate additional travel arrangements, including transportation, activities, and excursions, when requested.
• Organize booking confirmations, itineraries, and important travel information.
• Communicate reservation details, updates, and important deadlines to clients.
• Assist with reservation modifications and travel changes when needed.
• Maintain accurate and organized client and booking information.
• Stay informed about hotels, resorts, vacation destinations, and available travel resources.
• Provide professional support throughout the vacation-planning and booking process.

Benefits

• Flexible scheduling
• Training and ongoing educational resources
• Ongoing support
• Opportunities to develop knowledge across hotels, resorts, all-inclusive vacations, cruises, and other areas of travel
• Performance-based earnings tied to bookings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed