Booking Agent

Traveling with Mchaila•New York, NY

5d•Remote

About The Position

We're looking for an organized and detail-driven Booking Agent to support daily operations by coordinating reservations, managing client requests, and ensuring each step of the booking process runs smoothly from start to finish. This fully remote opportunity is ideal for someone who enjoys working independently, thrives in a structured environment, and takes pride in keeping details organized and workflows on track. In this role, you'll use established systems, tools, and training to coordinate booking requests, organize reservation details, maintain accurate records, and communicate with clients throughout the process. You'll work independently while ensuring timely follow-ups, clear communication, and a high level of accuracy across all tasks.

Requirements

Strong organizational and time management skills
Excellent communication and customer service abilities
Ability to manage multiple tasks and prioritize effectively
Comfortable working independently in a remote environment
Detail-focused, dependable, and proactive
Tech-savvy and able to learn new systems quickly
Ability to follow structured workflows and processes
No prior experience required (training provided)
Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Responsibilities

Coordinate bookings, reservations, and scheduling timelines
Organize and confirm details including dates, accommodations, activities, and related arrangements
Communicate with clients to gather information and provide updates throughout the process
Maintain accurate digital records and booking documentation using company systems
Review reservation details to ensure accuracy and completeness
Monitor booking progress and follow up on outstanding items as needed
Support efficient operations by keeping workflows organized and on schedule