Boiler Service Engineer

GE Vernova

9d • $78,800 - $131,200 • Remote

About The Position

As a Field Service Engineer, you’ll perform preventative maintenance, installations, troubleshooting, and repairs on our customers steam power boilers and associated equipment. It’s a role that will see you going out on the road to visit customers on site, resolving any issues and providing the exceptional service that will ensure we achieve optimal customer satisfaction. It’s vital work – your expertise will be invaluable when it comes to making sure our customer’s power plants patients perform to their best capability. In this role your focus will be on steam boilers and auxiliary equipment and environmental control systems. You will service our clients primarily in the US and Canada.

Requirements

• Bachelor's Degree in Engineering or Associate's Degree in Power Plant Technology or related field experience up to 5 years maintaining and servicing steam generating equipment.
• Must be authorized to live and work in the U.S.
• Ability to travel 75-80% - Requires travel (air & ground) with short notice.
• Hands-on, mechanical aptitude.
• Ability to work with people.
• Excellent written and verbal communication skills, as well as interpersonal skills.
• Climbing, balancing, stooping/crouching, kneeling, crawling, reaching, standing, walking, pushing & pulling, lifting up to 50 lbs, grasping, repetitive motion, confined spaces (able to fit through a hole 18” in diameter), close visual acuity, the ability to work both inside and outside in varying weather elements and handle high volumes of noise, ability to wear a respirator.

Responsibilities

• Perform preventative maintenance, installations, troubleshooting, and repairs on steam power boilers and associated equipment.
• Visit customers on site to resolve issues and provide exceptional service.
• Service steam boilers, auxiliary equipment, and environmental control systems.
• Adapt to varying conditions at customer facilities while operating within estimated resources and ensuring quality.
• Make decisive actions involving complex technical matters to eliminate or minimize adverse impact, ensure quality and operate within budget.
• Communicate effectively with management and other employees regarding work activities.
• Work in a team, receiving and incorporating feedback into customer support and reporting.
• Adjust to revised priorities and unforeseen problems at customer facilities while meeting tight schedules.
• Work independently to provide advice and guidance on the commissioning, operation, maintenance, efficiency, and reliability of fossil fired steam generator equipment and systems.
• Prioritize multiple tasks and balance administrative requirements with customer support.
• Develop recommendations for customers based on findings and guidance from company resources.
• Take on challenging assignments in industrial environments possibly in remote areas or international locations.
• Act as the Company's representative in resolving and reporting on complex technical and logistics problems while maintaining good customer relations and protecting the interest of GE Steam Power, Inc.
• Interface with customers to establish value and meet financial metrics.
• Learn and demonstrate technical competency in maintenance and operations of equipment including boilers, pulverizers, and auxiliary components.
• Conduct and manage inspections, performance testing, and projects.
• Write detailed reports.
• Provide consultation on maintenance and operations.
• Carry out engineering site assignments as given by the Area Service Manager.
• Ensure the Technical Services team meets customers’ expectations and maintains a positive reputation.
• Develop new Service Engineer technical capabilities and maintain Technical Services expertise and competencies.

Benefits

• Annual Incentive (AIP) bonus of 10%
• Geographic differential of 110%, 120% or 130% of salary in certain areas
• Medical, dental, vision, and prescription drug coverage
• Access to a Health Coach, a 24/7 nurse-based resource
• Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services
• GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
• Access to Fidelity resources and planning consultants
• Tuition assistance
• Adoption assistance
• Paid parental leave
• Disability insurance
• Life insurance
• Paid time-off for vacation or illness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree