BOH Team Lead

Puttery•Pittsburgh, PA

4d•Onsite

About The Position

Puttery is a modern entertainment destination that blends the energy of nightlife with the fun of tech-infused mini golf. Each location features immersive, themed courses, curated cocktails, and chef-inspired menus, creating an experience that’s equal parts competitive and social. We’re redefining how people connect by combining play, style, and hospitality into one unforgettable atmosphere. At Puttery, every visit is a reason to celebrate. The BOH Lead is responsible for daily operations in the kitchen. A BOH Lead should be well informed about culinary positions, recipe standards, and hospitality for guests. During their shift, a BOH Lead will open & close the venue following standard procedures, verify recipe adherence through line checks and visual inspection during service, and support management, staff, and guest requests as needed. In addition, all BOH Leads are expected to create and maintain an inviting atmosphere in the kitchen for staff. This atmosphere is created through positivity, support, shared knowledge, and effective communication. No direct reports. However, this role will assist in supervising the culinary team in the absence of the Executive Chef or Sous Chef.

Requirements

Work extended hours as required and/or during busy periods based on business needs.
Work with minimal supervision.
Support the Executive Chef in the general operation of the kitchen.
Excellent interpersonal and customer service skills.
Establish strong relationships with staff in other areas of the Drive Shack operations, including managers and front-of-house departments.
Excellent organizational skills and attention to detail.
Supervising all food preparation and ensuring strict adherence to food hygiene regulations.
Recognize, maintain, and improve safety and sanitation in the kitchen.
Demonstrated understanding of various cooking methods, ingredients, equipment, and procedures.
Prior experience in a leading position with an excellent record of kitchen and staff management.
Accuracy and speed in handling in-the-moment conditions and providing solutions with hospitality and guest experience as a priority.
Working knowledge of various computer software programs (MS Office, inventory management software, Point of Sale systems).

Responsibilities

Oversee daily culinary operations and deliver an outstanding food experience for Drive Shack guests, which they will immediately recognize as unique and satisfying.
Follow culinary standards and training guidelines.
Reward and express genuine appreciation of the team’s dedication, hard work, and time.
Escalate issues and complaints related to staff, guests, and the kitchen.
Demonstrate skills for preparation, cooking, and serving safe and inspiring culinary items.
Ensure all culinary products are served to meet or exceed our high standards.
Develop and maintain good working relationships with a variety of people, including vendors, internal stakeholders, staff, and senior management.
Contribute to a climate of appreciation and respect for all Drive Shack Team Members.
Perform other duties as assigned and requested by the General Manager and the Executive Chef.
Additional projects may be assigned to this position to assist the company leadership on major initiatives, as deemed necessary.