Line Cook

JACKMONT HOSPITALITY INC•Baltimore, MD

1d•Onsite

About The Position

To prepare a wide variety of foods according to recipe requirements and to adhere to product sensitivities and plate presentation. To ensure that all prepared food meets TGI Friday’s standard of excellence. Prep Cooks perform various food preparation, cooking and cleaning tasks to ensure the kitchen remains efficient in creating and delivering dishes for patrons.

Requirements

Must be able to perform multiple tasks, while maintaining required standards of operation, in daily activities.
Must also be able to perform duties that ensure Guest satisfaction.
Must produce items exactly according to recipe to ensure Guest satisfaction and control food costs.
Must follow food handling and sanitation procedures to control food costs and ensure Guest and Team Member safety. Ensures positive Team Member morale.
Must be able to read Guest orders
Must be able to hear kitchen, window person and/or Manager requests in the midst of loud background noise
Must be able to frequently lift and carry up to 70 lbs
Understands how their role impacts the guest
Displays a caring attitude towards guests.
Contributes to the guest experience through knowledge of job and products
Demonstrates a service attitude by providing support to those who are directly serving the guest
Consistently follows recipe directions to provide quality food that meets the guests' expectations
Handles special requests in a responsive and positive way
Utilizes customer feedback to provide a better guest experience
Pays close attention to guests' and coworkers’ special requests to ensure accuracy
Responds positively to conflict situations and works to find appropriate solutions
Keeps interaction positive and productive; avoids conveying negative messages
Shares information with others to raise awareness of potential needs and concerns
Listens carefully and attentively to others without interrupting
Asks thoughtful questions to ensure proper understanding of the message being conveyed
Contributes to pre-shift meetings by providing relevant updates and asking appropriate questions
Shows guests and team members that he/she genuinely enjoys the job
Displays passion, energy and pride in doing the job right
Exhibits ability to learn the craft and a desire to continue to develop and grow.
Works with a strong sense of urgency and drive; pushes for quick, yet accurate results
Focuses on the way he/she approaches a task, not just the task itself
Takes independent action to improve existing systems and processes
Enthusiastically promotes the TGI Friday’s brand and menu items
Arrives on time and ready to work dressed in proper uniform
Attends all required shift meetings and is prepared to contribute
Follows proper safety and sanitation procedures; does not take shortcuts that may jeopardize quality standards
Minimizes wastes and costs (e.g., maintains proper rotation of inventory)
Balances speed of production with accuracy and quality
Responds to complaints about food quality issues by owning the situation and solving the problem quickly and properly
Uses good judgment and acts with integrity in all dealings; demonstrates consistency in words and actions
Addresses daily challenges and obstacles with confidence and a positive attitude
Handles multiple tasks without becoming visibly overwhelmed or flustered
Easily adjusts to meet changing demands and new responsibilities
Prioritizes effectively and multitasks to ensure all tasks are completed by the end of the shift
Maintains an even-tempered demeanor even in stressful situations
Responds calmly to problems and controls emotional reactions
Handles him/herself in a professional manner at all times
Recognizes the importance of working together to accomplish goals
Actively promotes cooperation, respect, and acceptance of all team members
Establishes positive and supportive working relationships with all team members to maintain a productive environment
Takes on additional responsibilities to ensure proper coverage during rush periods
Reaches out to team members when necessary to ensure timely completion of all tasks
Takes advantage of opportunities to set an example for new or inexperienced team members

Responsibilities

Completing all tasks, in order, on the prep list from the Head Chef or other kitchen manager
Labeling and stocking all ingredients on easily accessible shelves
Washing, chopping and sorting ingredients like fruits, vegetables and meats
Measuring quantities of seasonings and other cooking ingredients
Parboiling food, reducing sauces and starting first steps in various dishes
Cleaning dishes, washing cooking utensils and cookware, taking out the trash and sanitizing kitchen
Adhering to all relevant nutrition and sanitary regulations and standards
Keeping track of ingredient inventory and collaborating with other kitchen and management staff to order resupply
Ensures that all prepared food meets TGI Friday’s standard of excellence, follows recipe requirements, and adheres to product sensitivity and plate presentation guidelines.
Keeps updated on recipe changes. Ensures proper execution of recipe procedures to maintain a high quality and consistent product.
Keeps entire kitchen clean; stocks and sets up rotation.
Keeps prepared food continuously moving out of the kitchen.
Communicates ticket times and potential problems with the service staff, kitchen staff and Managers.
Completes assigned prep work for stocking and set up of station. Breaks down and cleans station thoroughly every day.
Requisitions products on a timely basis. Operates and maintains equipment properly.
Cleans and sanitizes throughout the shift.
Ensures proper rotation of all products and stocks products to par. Labels, day dots and signs all products. Obtains Manager signature on all products.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.