Bodyshop Estimator

Dave Smith Ford•Williamsville, NY

44d•Onsite

About The Position

Join our dynamic team as a Body Shop Estimator and become a vital part of delivering exceptional automotive repair experiences. In this role, you will assess vehicle damage accurately, prepare detailed repair estimates, and coordinate with customers and technicians to ensure seamless service. Your expertise will help streamline the repair process, maximize customer satisfaction, and support our commitment to quality workmanship. This paid position offers an exciting opportunity to leverage your automotive knowledge and customer service skills in a fast-paced environment where every detail counts.

Requirements

Prior experience in dealership auto service management or auto estimating is highly preferred.
Hands-on experience with mechanic work or automotive diagnostics enhances your ability to assess vehicle damage accurately.
Excellent communication skills for explaining estimates clearly to customers and coordinating with team members.
Familiarity with automotive repair procedures such as oil changes, auto body repairs, wheel alignments, and suspension work.
Ability to handle cash transactions confidently while maintaining accuracy in billing processes.
Proven customer service skills combined with sales aptitude for up-selling additional services effectively.
Knowledge of CCC ONE estimating software.

Responsibilities

Conduct thorough inspections of vehicles to determine the extent of damage and necessary repairs.
Prepare precise and comprehensive repair estimates using industry-standard estimating software.
Communicate clearly with customers regarding repair procedures, costs, and timelines to ensure transparency.
Collaborate with technicians, parts departments, and insurance adjusters to facilitate efficient repairs.
Assist in up-selling additional services such as alignments, tire services, oil changes, or mechanical repairs when appropriate.
Maintain detailed documentation of all estimates, repair orders, and customer interactions for accurate record-keeping.
Provide excellent customer service by addressing questions and ensuring a positive experience throughout the repair process.