Body Shop Receptionist

MileOne AutogroupBaltimore, MD
$15 - $17Onsite

About The Position

Heritage Body Shop is seeking a customer-centric team member to provide high-level customer support. This is a full-time receptionist role with potential for advancement to Estimator positions within the organization. The Body Shop Receptionist receives callers at the collision center, determines the nature of their business, and directs them accordingly. This role also involves routing incoming calls, taking messages, and providing basic information to callers.

Requirements

  • Two years related experience and/or training; or an equivalent combination of education and experience
  • Automotive Dealership or Collision Center experience
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Basic MS Office knowledge; computer software, internet proficiency, and general mathematics skills

Responsibilities

  • Answers incoming phone calls
  • Communicates with callers and visitors in a professional, friendly, and efficient manner
  • Types memos, correspondence, reports, and other documents
  • Assists with clerical duties as requested

Benefits

  • Health and financial benefits
  • Training and mentoring
  • Employee Purchase Program
  • MileOne Support Fund: by Employees, for Employees
  • NextMile Scholarship Program
  • Employee Assistance Program
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