Body Shop Manager

M&K Truck Centers•Summit, IL

4h•Onsite

About The Position

M&K Truck Centers is a multi-state leader in commercial truck sales, leasing, parts and service. The Body Shop Manager is responsible for the profitability of one of the area’s premier full service Truck Body Shops and will manage M&K Truck Centers’ relationship with the customers by promoting, providing estimates, and following-up on work performed in the body shop. This manager is also expected to keep the shop compliant with regulatory requirements from local, state, and federal agencies such as OSHA, EPA, and the Department of Labor.

Requirements

Knowledge of vehicle paint processes – preparing, mixing, tinting, application, and troubleshooting
Estimate repair times of fiberglass, sheet metal, chassis frames, and structural damage to cabs and sleepers
Experience obtaining LKQ parts
Attention to detail
Ability to direct others
Customer focus
Ability to handle conflict and implement conflict resolution
5 years’ experience in Heavy Truck Repair/Management
2 years of supervisory experience of 3 people or more
Valid driver’s license

Nice To Haves

Associates degree/ Bachelor's degree
Familiarity with a dealer business system (CDK is preferred)

Responsibilities

Manage body shop supplies
Use Mitchell TruckEst software to assist in the creation of itemized estimates for customers and insurance companies
Communicate with appraisers for supplemental repair amounts
Manage deadlines and budgets of repairs to meet estimated amounts
Manage tech efficiencies and productivity
Establish and monitor the quality of work
Work within manufacturer warranty guidelines for proper submission of warranty claims pertaining to repairs performed in the body shop
Work with human resources to recruit and hire 12 body shop technicians (number may change at any time with or without notice)
Manage, lead and supervise body shop technicians
Manage collection of payments for repairs