Body Shop Manager

Lithia & Driveway • Norfolk, VA

13d

About The Position

Priority Ford in Norfolk is looking for a driven, experienced Body Shop Manager to lead our high-volume collision center. If you’re a hands-on leader who knows how to run an efficient shop, deliver top-tier customer service, and keep techs motivated and productive, this is the opportunity for you.

Requirements

• Proven experience running or assisting in running a collision/body shop
• Strong leadership and communication skills
• Knowledge of DRP relationships, estimating systems, and repair processes
• Ability to manage throughput, productivity, and quality
• Customer-focused mindset with a sense of urgency
• High School graduate or equivalent, 18 years or older required.
• We are a drug free workplace.
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
• We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Responsibilities

• Oversee daily operations of a busy collision repair center
• Lead and develop technicians, estimators, and support staff
• Manage workflow, repair quality, and cycle times
• Ensure proper estimating, parts ordering, and repair planning
• Build strong relationships with customers and insurance partners
• Maintain safety, compliance, and top-tier CSI
• Drive profitability while delivering exceptional repairs

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED