Body Shop Manager

Penske Automotive Group • Jersey City, NJ

4d • $90,000 - $110,000

About The Position

Hudson Toyota, part of the Penske Automotive Group family, is looking for an
experienced Body Shop Manager to lead our collision center.

JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and inclusive
workplace that promotes excellence and achievement, and we aim to deliver the
very best experience possible to our customers. We are looking for committed and
motivated professionals who share that same passion to lead our service team.

The Body Shop Manager is responsible for running an efficient and profitable
collision center. This manager will operate the department at maximum production
while controlling costs, building a loyal clientele, setting and obtaining sales
and profit objectives, maintaining service records, and fostering good employee
relationships in a positive environment.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
• Proven management leadership, with at least three years of auto body collision management.
• Computer proficiency
• Good communication skills both oral and written with the ability to effectively communicate via face-to-face, phone, or by other means of communication
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to process data and organize it for management analysis
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to understand and follow work rules and procedures
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Ability to interact well with others and be a positive influence on morale of department, dealership, and organization
• High school diploma, or the equivalent, and five years related experience or equivalent combination of education and experience.
• Minimum of 2-3 years body shop estimating experience.

Nice To Haves

• ASE Certification preferred but not required
• i-Car Certification preferred but not required
• Associate's degree (A. A.) or equivalent; and five to seven years related experience and/or training; or equivalent combination of education and experience.
• Minimum of 2-3 years body shop estimating experience.

Responsibilities

• Running an efficient and profitable collision center
• Operate the department at maximum production while controlling costs
• Building a loyal clientele
• Setting and obtaining sales and profit objectives
• Maintaining service records
• Fostering good employee relationships in a positive environment
• Ensure our customers have a world-class experience at every step along their journey
• Provide an unparalleled level of expertise running an efficient collision center focusing on customer satisfaction while ensuring profitability
• Ensure body shop team is motivated, and trained, set goals based on individual skill levels, and maintain a positive and supportive environment to promote employee morale
• Strive to grow the business and your career by setting monthly and annual goals for the collision center and reporting on your progress
• Effectively hire personnel required to meet departmental and organizational goals
• Manage, including disciplining and terminating personnel as required, to meet departmental and organizational goals
• Effectively lead a team to achieve departmental and organizational goals
• Demonstrate proper techniques for body shop repairs in accordance with generally accepted standards and company policy
• Understand, keep abreast of, and comply with federal, state, and local regulations that affect body shop operations including but not limited to hazardous waste disposal, emergency response and OSHA Right-to-Know
• Ensure that proper safety equipment is available and being used properly by all employees in the body shop
• Facilitate and/or conduct technical training

Benefits

• Consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Competitive compensation with uncapped earning potential - our commission-based pay structure allows you to control your income.
• Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED