Body Shop Manager

Delaney Chevrolet Inc • Brush Valley Township, PA

7h

About The Position

Delaney Collision Center is looking for a self-motivated individual. Candidate must be friendly, accommodating, and outgoing.

Requirements

• High school diploma or equivalent
• Previous Collision Center or Insurance Experience required
• PA Appraiser's License
• Excellent customer service skills
• Basic computer proficiency
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a dynamic environment
• Excellent oral and written communication skills
• Teammate with collaborative mindset
• Math, reading, and software skills
• Ability to learn new technology, repair and service procedures and specifications
• Valid driver’s license and clean driving record

Nice To Haves

• I-CAR
• ASE Certification

Responsibilities

• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates and monitors the performance of all body shop employees.
• Directs and schedules the work of all body shop employees.
• Establishes and maintains good working relationships with insurance adjusters.
• Establishes and maintains good working relationships with customers to encourage repeat and referral business.
• Monitors technicians' daily productivity reports and corresponding payroll records.
• Gives estimates on costs and time required for body work.
• Follows up on parts department orders to ensure parts availability.
• Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
• Checks quality of completed work.
• Handles customer complaints immediately and according to dealership's guidelines.
• Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly and filed or distributed to the appropriate parties.
• Prepares final billing for completed repair orders.
• Controls accounts receivables for body repair work.
• Understands, keeps abreast of and complies with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know etc. Provides necessary training.
• Ensures that proper safety equipment is available and being used properly.
• Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
• Monitors the maintenance of paint booths, frame straightening equipment, and other large fixed assets to ensure long-term usage and value.
• Keeps abreast of new equipment and tools available and recommends purchases.
• Ensures that the work areas and customer waiting area are kept clean.
• Attends managers meetings.
• Maintains professional appearance.
• Other tasks as assigned.

Benefits

• Paid Time Off
• Paid Holidays
• 2 Medical Plans, Dental & Vision
• HSA company contribution
• 401K with Dealer Match
• Great work life balance
• Room for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED