Body Shop Estimator - Central Houston Nissan

Central Automotive GroupHouston, TX
Onsite

About The Position

Central Houston Nissan is the largest Nissan dealership in the Unites States. We looking to add a Collision Estimator at our Body Shop! Apply today to join our team of dynamic professionals!

Requirements

  • Proven customer support experience or experience as a client service representative
  • Prior Estimating experience is required
  • Insurance Claims handling experience
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Excellent attention to detail and clean record keeping
  • High school degree

Responsibilities

  • Examines damaged vehicles to determine extent of structural, body, mechanical or interior damage
  • Estimates cost of labor and parts to repair or replace damaged items
  • Help Manage incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Coordinate the pick-up and delivery of luxury vehicles directly with clients and vendors

Benefits

  • Paid Holidays
  • Paid Vacation
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Company Paid Life Insurance and AD&D
  • 401(k) with Company Match
  • Wellness Program
  • Employee Assistance Program
  • Vehicle Purchase and Repair Perks

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

11-50 employees

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