Body Shop Estimator - Central Houston Nissan
Central Automotive Group•Houston, TX
•Onsite
About The Position
Central Houston Nissan is the largest Nissan dealership in the Unites States. We looking to add a Collision Estimator at our Body Shop! Apply today to join our team of dynamic professionals!
Requirements
- Proven customer support experience or experience as a client service representative
- Prior Estimating experience is required
- Insurance Claims handling experience
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Excellent attention to detail and clean record keeping
- High school degree
Responsibilities
- Examines damaged vehicles to determine extent of structural, body, mechanical or interior damage
- Estimates cost of labor and parts to repair or replace damaged items
- Help Manage incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Coordinate the pick-up and delivery of luxury vehicles directly with clients and vendors
Benefits
- Paid Holidays
- Paid Vacation
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Company Paid Life Insurance and AD&D
- 401(k) with Company Match
- Wellness Program
- Employee Assistance Program
- Vehicle Purchase and Repair Perks
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
